Last Updated: 28/09/2025
Please read this shipping information carefully. If you have any questions or concerns about our shipping process, feel free to contact us at pectusconnectus@gmail.com.
Crafted Just for You
Each device we create is custom-made to order, ensuring you receive a product tailored to your specific needs. Our current production lead time is 2-4 weeks from the moment you place your order.
Your Personal Demo Video
Before shipping, we prepare a personalized video showcasing your device. In this video, we’ll demonstrate how everything works, explain key features, and provide helpful tips for getting started. This ensures you’re fully prepared when your device arrives.
Fast & Reliable Delivery
Once your device is ready, we ship via UPS Express to ensure it reaches you quickly and safely. Delivery typically takes no more than 3 business days after shipment.
Everything You Need in One Email
When your device ships, you’ll receive a comprehensive email containing:
- Your UPS tracking number to follow your delivery
- The personalized demo video of your device
- Access credentials to our coaching and supervision application, where you can connect with us for ongoing support and guidance
Worldwide Shipping
We’re proud to ship internationally. Shipping costs are calculated based on your location during checkout, ensuring accurate and fair pricing for your region.